Refund Policy

Please read this Refund Policy (“Refund Policy”) carefully before committing to work with Moonlight Accelerators ("us", "we").

SECTION 1 - REFUNDS

All payments are made in advance for services you will avail as part of any of our programs.

Results of the services vary from individual to individual. For this reason, performance, progress and success of any particular Services is reliant on your work and commitment to meet your own expectations. We cannot and do not guarantee any particular results and you are solely responsible for your own progress. If any time during the Services you feel your progress is not as expected, it is your responsibility to advise the Coach immediately of any concerns in order to give the Coach an opportunity to address and assist. The Coach will use reasonable efforts to resolve the concerns, however at no time does the Coach guarantee or warrant any increase or altered progress or performance.

In the event of any dispute on the work, quality or ownership that cannot be resolved, both parties agree to obtain an independent professional arbitrator/dispute resolution specialist to make a determination on the dispute and each of us agrees to pay our own costs.

If a dispute arises, both parties agree that confidentiality is paramount to the reputation of both parties. At no time will any communications or discussions be made public, this includes but is not limited to any social media websites of either party. Any public discussion or comments about either party are considered defamatory, negative or otherwise damaging and will be the subject of compensation in any mediation or litigation claim.

SECTION 2 - UNFORSEEN CIRCUMSTANCES

In case of any unforeseen circumstances preventing you from being able to attend the program for which you have completed a payment, you will be permitted to register yourself at no extra cost to attend another batch of the same program conducted within 6 months of the start date of the original program. In the event that this program is discontinued altogether, you will be permitted to exchange this program for any other program of lower or equal value offered by us. In case you would like to exchange for a program of higher value, you may do so by completing the balance payment.